thinking about going to boces for small engine
Posted June 15, 2011 - 10:38 PM
so, is being a professional small engine mechanic still a marketable skill or is it a waste of time?
you guys work on this stuff all of the time, like myself so i value your opinions.
Posted June 15, 2011 - 10:42 PM
Posted June 15, 2011 - 10:45 PM
what about small engine work in general? what kind of wages can you expect? is going to boces enough education to get hired at the typical shop?
Posted June 16, 2011 - 05:29 AM
Wages would depend on the area. Are you looking to get hired at a shop or starting your own shop?
Posted June 16, 2011 - 06:19 AM
Posted June 16, 2011 - 06:39 AM
While I do work for someone else, I have a pretty good one on one with most of my customers. Watch the "favor" and " on account " problems. While they do give you a warm fuzzy, that doesn't pay bills. Fix your rates and stick to them. After you are in it for a while, you can do a favor or two for the good customers or the octogenarian down the road. There are 2 discounts you will want to figure in when figuring your labor rates. Many, many retired people expect a Senior Citizens discount. I have people driving caddies that ask for this. Servicemen & women almost never ask for one, but if you find out they are, it's nice to offer. If you bump up your labor $5 per hour for everyone else, you can afford to cut a break here and there.
Sorry, long winded... Just my 4 cents.
- KennyP said thank you
Posted June 16, 2011 - 06:49 AM
Posted June 16, 2011 - 09:04 AM
Posted June 16, 2011 - 09:54 AM
Posted June 16, 2011 - 10:59 AM
Posted June 17, 2011 - 09:07 AM
Posted June 17, 2011 - 09:54 AM
As for the repair business itself, if you tell someone you are going to do something then do it or give them a call and reschedule. You need to be able to repair most anything in your field. Job prices always need to be figured with refrence to replacment cost, a customer is not going to spend $500 on a machine that can be repalced with $700. Have parts in stock, be it used or new have them there or offer to overnight them. Know your customers, you will have regulars and get to know them, their kids, their wives, thier pets. Dont hesitate to offer rushed service for extra money. Do GREAT work and be HONEST with all of your customers. I offer "levels" of repair to fit budgets, you want a one year warranty the you pay a premium price and get a premium repair with premium parts, customer cant afford that then we drop down to the next level until they can be happy. If you offer a 30 day warranty dont tell the customer he cant be covered because its day 31. Only warranty the work YOU DO, if you do just a valve job dont cover the charging system. Be clear with your words to your customers. Dont undervalue yourself, dont cut your prices or time to "be competitive" set your price to reflect your job. Premium prices get premuim service. Dont hesitate to fire a bad customer, in all likelyhood they have pissed off everyone else too.
The most important thing is to treat your customers like you would want to be treated. Always take a minute to put yourself in their shoes when dealing with them. Do you want to be treated like an idoit because you filled up the gas tank with oil or do you want to know your not the only one that has done it?
ETA: Just thought of a niche market if your area has the base, On site service catering to single moms. Women tend to hesitate on anything mechanical because they dont want to be treated like an idiot. Advertise and show up looking professinal and clean, say yes mam/no mam and treat them like you want someone to treat your mother. They talk (what woman doesnt) and they will talk about you to each other.
Edited by coldone, June 17, 2011 - 10:00 AM.