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#1 Orange appeal OFFLINE  

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Posted May 09, 2016 - 08:07 AM

Have you guys ever had fasternal reject a shipment? They wouldn't ship mine from PA any way around it or any suggestions?

#2 EconChuck OFFLINE  

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Posted May 09, 2016 - 08:25 AM

Did they give you a reason as to why?
I have shipped a small diesel engine and a front end loader and had no problems.
You must drain all fluids and both items were palleted.

#3 KennyP ONLINE  

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Posted May 09, 2016 - 08:43 AM

I haven't had an issue. Need to set it up online, though.


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#4 Tim Bergfeld OFFLINE  

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Posted May 09, 2016 - 08:48 AM

The only issue that you can run into with them it is if you don't drain all the fluids out of something that's the only issue I've ever seen anybody have them with them

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#5 bbuckler OFFLINE  

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Posted May 09, 2016 - 09:25 AM

The local one here told me they don't ship items



#6 KennyP ONLINE  

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Posted May 09, 2016 - 09:30 AM

The local one here told me they don't ship items

Like I said, you have to set it up online. The local stores do not control the shipping part.


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#7 EconChuck OFFLINE  

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Posted May 09, 2016 - 09:50 AM

I must have been the 1st through our local store. the manager checked with her district manager and was instructed on what to do.

I now just make a call and explain what I have, size, weight and where it's going to and get a quote back in a day or two.

Chuck



#8 hamman ONLINE  

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Posted May 09, 2016 - 09:58 AM

Tallentedmrgreen uses them all the time. He made sure our local (40 miles from me) Fasternal store was aware of shipping when they wouldn't help me out. I missed a deal on a Homelite revitalizer because of them. They now will ship and accept shipped orders after he called.  I haven't used them though. I know people who have and they said they were good.  Good luck.                                       Roger



#9 DougT ONLINE  

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Posted May 09, 2016 - 12:01 PM

I would want to know the reason it was refused. I've heard of instances where size made a difference. A local store may not have the equipment necessary to handle certain items and it would have to be dropped off at another store. Usually if you talk to them, they will tell you where it can be shipped from.


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#10 Orange appeal OFFLINE  

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Posted May 09, 2016 - 01:18 PM

I asked the guy if other stores could take it and he was kind of rude and just said no. So I sent in for surrounding stores so well see what happens . never heard of that before

#11 Talntedmrgreen OFFLINE  

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Posted May 09, 2016 - 01:48 PM

I had a snow blower shipment to Colorado declined this past winter. They will decline if they do not have adequate truck space or Freight availability to where you are shipping. Some places are very seasonal and get very busy with their product sales and so those trucks are typically full.

I have had some requests where the regional Freight coordinator will tell me the store I have requested to ship to does not have a forklift which is required for them to receive pallet shipments. Their personnel will not handle the pallet by hand and so I usually suggest an alternative store and had no problems.
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