Okay, I got that all figured out. Now for the latest news.
I got a call from a guy today sayin' he was from Microsoft. He said he needed to check my computer. I said how do I know who you are. He offered to give me his ID. I wasn't convinced. I said my computer was brand new and I didn't need it examined. Checking on Snopes tells me this is an old trick.
Never fall for this one. Before its all over, they will have all of your information including your bank routing numbers.
Microsoft is so big, they don't call anyone.
Next time, play along for a while... No info, but pretend you're turning on your computer.
When they ask what OS, finally they'll them Linux Mint or something.