Yeah, they'll guarantee a part that they pay $3 for and sell you for $40. But the $600 labor always falls back on you.
I had a real deal with an auto parts store back in December. Saturday, the 12th of December the MRS and I went on a lil 120 mile road trip. Took our '91 Furd [Willie's favorite brand] Escort which is a good econo-box car. Never cared much for the car but its been pretty good to us. The MRS bought it one year old in '92 with 12,000 on the clock and it now has 125,000. She and I hooked up in '94.
Anyhow we were about two miles from home and heard a faint squeal.
I turned the heater off - no change. Turned the radio off - no change. Bumped it up to "N" and idled the engine down. Squeal changed pitch and severity, although it was barely noticable to begin with.
Drove-er on home and when I back in the carport I open the door and the squeal is rather loud from outside the car. Pop the hood and find the timing belt tensioner pulley is not turning. The squeal is the belt sliding over the now stationary pulley. I left the plastic timing belt cover off the first time I put a timing belt on at 50,050 [it failed then] and again at 92,000 when the second, Chinese made Gates belt failed. Leaving the cover off makes it MUCH easier to swap out.
Told the MRS. to drive the van to work Monday. Monday I took the Intrepid to the auto parts store.
U guessed it - don't have the pulley in stock. *)^$^*)%^&(_^+(_^*()&^*)
However, I did get a guy that was actually capable of thought. He asked if I wanted a timing belt too.
I said yes.
Already figured on changing the belt while I was in there because the last one failed at 42,000 and this one had [then] 32,000. Close enough.
He says I have the "kit" I asked what the kit includes. He says belt and pulley I need. Having put two belts on the car previous I knew the belt costs about $12. The kit is $57.99!!!!!!!!
Gotta have it and with no wait I figure I'll just take it. Never did find out what the pulley costs by itself. Got a serpentine belt too and a valve cover gasket because those were original to the car and it was leaking some oil out the top.
Go home and try to install. Pulley goes on fine. Belt absolutely won't go on. Take it out - compare to old belt. Same number of cogs, same length, same width.
Try again. Nearly 2 hours I wasted trying to put that belt on. Pull it off again. Cogs are deeper on new belt and rounded on the bottom. Look at part number. WRONG BELT!!! (*^()&%&*()%(_^_*(^
Back in the Intrepid - 10 miles to the store. I won't name the parts store that screwed me over [once again] but they sold me the O, O, O, Wrongleys mother flippin part. I'm livid! I brought the belt, the box, and the old belt but didn't remove the already installed pulley.
"We can have the correct belt tomorrow". (&%^&(^+)()*)|+&^+)
I asked if a neighboring town's store had the correct belt. Flunky punches it up on the computor. Sure enough! 25 miles to the correct part. He said do you want me to call and confirm?
DUH ~~~ I want to drive 50 miles round trip purely on speculation the computor that already lied to me is now telling the truth.
The guy called the other store to confirm and waited until they had the part in hand.
Asked the guy helping me if they would retrieve the belt from the neighboring towns store while I waited.
The branch manager is there and I asked to borrow one of his lil white pickups to go to the other store to pick up the part. He laughed and said that none of his trucks would make it that far.
Must use his own parts to maintain his fleet.
They refund my $57.99 which I didn't understand but figure I'd use it at the other store so no biggie. I'd just return the pulley back to my hometown store so the kit is complete and all would be OK.
Back in the Intrepid - 25+ miles to the next store. The had already pulled the belt - not in a kit mind you, just the belt and charge me $12.
25 miles back to my local town. Should I go make this right? Of course I should....
Lets see, 2 hours trying to put on a belt that won't fit and 75 miles of driving and a few more hours because of their computor screwing me over once again.... I call it even, return home and install the parts.
Made for a cheap repair - but a ton of frustration, again. No wonder I get mad at just the thought of opening a hood on a vehicle.
Edited by Gtractor, January 01, 2016 - 10:02 PM.