Last Wednesday our land-line phone went out due to flood water. There is a junction box in the creek bottom 1/2 mile west of our house, the top of it is showing to the left of the road in the center of the picture:
This happens once every 2-3 years & our phone goes out every time the road is flooded. Apparently, AT&T can't figure out that electricity & dirty water don't mix! We just had static & noises on our line. I sent in an internet report early Friday morning, including about the junction box being under water. We were gone Saturday & when we got home our newer phones showed "no line". The repair ticket said it would be fixed yesterday before 8 pm. I was home until 5:15 yesterday when the wife had a Drs. appt. Got home 3:30 this afternoon from the farm & still no phone service. Wife had seen a service truck at the junction box around 11 am today. Called AT&T & of course just got the automated report service, waited for the automated test & was told the problem was not in AT&T's system! So I opened the box on the on the house & found the line unplugged. No way it unplugged itself!!! My guess is that a service tech unplugged it Saturday & forgot about it!
I didn't like AT&T much before this & less now! You can bet they won't discount my bill for the week without service!
I'll get off my soapbox now, thanks for listening! ~~ Lowell