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E-mail Outlook Express problem


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#1 mjodrey OFFLINE  

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Posted January 14, 2011 - 08:12 AM

OK guys,this is a topic I know basically nothing about so try to keep your answers simple.
My e-mail "program"is Outlook Express,and yesterday right out of the blue,I can no longer delete any of my e-mails.That includes my INBOX,OUTBOX, and SENT ITEMS. I can however delete things that are already in the DELETED ITEMS file.I have no idea what has happened but I would like not to have this problem.
Does ANYONE have any idea what could be wrong,and how to fix it?
I can use all the help I can get here.Thanks.

#2 MH81 ONLINE  

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Posted January 14, 2011 - 08:15 AM

Can you still send & receive? If so, I'd do a restart. After that, I'd abandon Outlook for another program (It & I never got along)

#3 mjodrey OFFLINE  

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Posted January 14, 2011 - 08:26 AM

Yes,I can send and receive,and I have done a restart and still have the problem.

#4 dryrun OFFLINE  

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Posted January 14, 2011 - 09:14 AM

MH81, what do you use for email, email express is so confusing to me that I have never been able to use the features in it. I need something simple and well explained with a good help feature. Not a hundred tiny little symbols that I don't understand.

Thanks George Hi MAYNARD

#5 olcowhand ONLINE  

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Posted January 14, 2011 - 09:45 AM

I used to have problems with Outlook. I've since switched to Mozilla's "Thunderbird" and have no problems. It looks about the same as outlook, but I like it much better. Here's a link to it's download:
Download Mozilla Thunderbird
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#6 bhts OFFLINE  

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Posted January 14, 2011 - 10:48 AM

Me and outlook express do not get along.We use yahoo mail seams easy to use at least for me.

#7 poncho62 ONLINE  

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Posted January 14, 2011 - 11:12 AM

I have changed providers 3 times in the last few years......I dont use Outlook anymore, just the web based emails.....Yahoo mail, Hotmail.......

#8 MH81 ONLINE  

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Posted January 14, 2011 - 11:12 AM

All of the e-mails I use (Work, Home, etc) all have a webmail version. This allows you to off-site store & manage.
It also is much easier to use than Outlook (IMO). You just go to a website, log in & view, read, print, delete, etc.
You can also get you e-mail from anywhere that has internet access.

#9 ducky OFFLINE  

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Posted January 14, 2011 - 11:22 AM

Me and OE.:bash:
Been using Mozilla Thunderbird for some time with get results. The later versions have made it very easy to set up. Also has an address book.
One draw back is You will not be able to send Roadrunner emails from Thunderbird. They will download just fine though. You will still need to use there web based application to send a mail. It is a roadrunner thing and an issue with all 3rd party mail apps.
I have 3 emails addresses and can view all from one place.

#10 mikebramel OFFLINE  

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Posted January 14, 2011 - 06:46 PM

Since the outlook program is not working for you. I would recommend you download Thunderbird like everyone has said. When you install Thunderbird you will be able to import all of your old messages and account information. It should be seamless

#11 -DC- OFFLINE  

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Posted January 19, 2011 - 11:59 AM

OK guys,this is a topic I know basically nothing about so try to keep your answers simple.
My e-mail "program"is Outlook Express,and yesterday right out of the blue,I can no longer delete any of my e-mails.That includes my INBOX,OUTBOX, and SENT ITEMS. I can however delete things that are already in the DELETED ITEMS file.I have no idea what has happened but I would like not to have this problem.
Does ANYONE have any idea what could be wrong,and how to fix it?
I can use all the help I can get here.Thanks.


Did this happen after opening a suspicious email? Are you able to move messages to different folders? Can you create new folders?

#12 mjodrey OFFLINE  

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Posted January 19, 2011 - 04:40 PM

Did I open any suspicious emails,not to my knowledge.

#13 -DC- OFFLINE  

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Posted January 20, 2011 - 06:03 AM

Were you able to move messages to different folders or even create folders?

#14 mjodrey OFFLINE  

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Posted January 20, 2011 - 06:05 AM

I don't think that will be a problem,I just haven't done it yet.

#15 -DC- OFFLINE  

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Posted January 20, 2011 - 10:53 AM

The reason I'm asking is that this sounds like a corrupted dbx file to me. Each mail folder is stored as a dbx file somewhere on your system. If you are able to create folders and move your messages around then the default dbx files (inbox, sent items, etc...) can be deleted. When you close Outlook Express and reopen it they will be recreated.




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