I bought a RV Onan 4500wt generator from my brother over a year ago. It didn't run but I fixed that. After I got it running we couldn't get any electrical power out of it. We (BIL and I) fiddled with it for a few months and couldn't get it to produce power. We have a generator service place 30 miles from us and they had been really go to work with in the past. In fact my cousin and her husband work there (she has retired from there) so I figured as a Onan Factory Service Center they could get it working for me. WEELLLLL....11 months and $150.00 later they have said they can't even get it started??? Now in between the time I dropped it off and and now I have delivered to them the operator and " Service manual", yup they didn't even have a manual for it. They said they had to put new plugs and points in it because it wouldn't start. I had just bought new plugs for it before I took it to them. We had it running three weeks before taking it over there. Since injuring my finger this spring I wasn't able to go and get it and I told them that. Well I finally got the money to pay it off and pick it up. It is in parts??? Their explenation.....well we can put it back together if you want to pay us....???? We don't put them back together if we can't get them started. So I brought it home and covered it and stored it out back. I will have time in the spring to put ti back together and get it started again. I have put new ends on the wires that attach to the generator and cleaned the rings (on generator) and made sure all brushes are new. They originaly wanted $250.00 for what they didn't do on it.
I plan on contacting Onan and advising them of the problem with their "Factory Service Center" and it's lack of ability to service or fix it.. OH by the way it was Onan that suggested I take it to them. Very dissapointed at this time about this. Just needed to vent a bit on it. Thanks for listening. Roger. Here are a few pictures -